Sales Agreement

Article 1: All users are deemed to have read and approved the sales agreement when they complete their membership process.

Sales Agreement

This is the Virtual Sales Agreement between nimagurme.com and the Customer.

Article 1

The subject of this agreement is the rights and obligations of the parties, in accordance with the provisions of the Law on Consumer Protection No. 4077 and the Regulation on the Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product sold by the seller to the buyer, whose qualities and sales price are specified.

Article 2: SELLER INFORMATION

NİMA GROUP DIŞ TİCARET LİMİTED ŞİRKETİ

Article 3: BUYER INFORMATION

All members: All buyers who are members of nimagurme.com, the e-commerce store of NİMA GROUP DIŞ TİCARET LİMİTED ŞİRKETİ, and shop from the site. (Hereinafter referred to as the buyer or customer).

Article 4: SUBJECT OF AGREEMENT AND PRODUCT INFORMATION

The type, quantity, brand/model, color, number, sales price, and payment method of the goods/products or services are as specified on the site and may change without notifying the buyer.

Article 5: GENERAL PROVISIONS

  • 5.1: The BUYER declares that they have read and are aware of all preliminary information regarding the basic characteristics, sales price, and payment method of the product subject to this agreement, as well as the delivery details specified in Article 4, and have given their approval in the electronic environment.
  • 5.2: The product subject to the agreement shall be delivered to the BUYER or to the person or organization at the address indicated by the BUYER within the delivery period specified in the preliminary information, depending on the distance to the BUYER's place of residence, provided that it does not exceed the legal 30-day period for each product.
  • 5.3: If the product subject to the agreement is to be delivered to a person or organization other than the BUYER, the SELLER cannot be held responsible for the recipient's refusal to accept the delivery.
  • 5.4: The SELLER is responsible for delivering the product subject to the agreement in sound, complete, and as specified in the order, and along with any warranty documents and user manuals, if applicable.
  • 5.5: The delivery of the product subject to the agreement is conditional upon the electronic approval of this agreement and the payment of the product's price via the payment method chosen by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.
  • 5.6: In the event that, after the delivery of the product, the buyer's credit card is used unlawfully or illegally by unauthorized persons through no fault of the buyer, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to return the product delivered to them or the specified person/organization within 3 business days. In such a case, the shipping costs are borne by the BUYER.
  • 5.7: If the SELLER cannot deliver the product subject to the agreement within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation disruptions, the SELLER is obliged to inform the BUYER. In such a case, the BUYER may exercise one of the following rights: cancel the order, replace the product subject to the agreement with its equivalent (if available), and/or postpone the delivery time until the impediment is eliminated. If the BUYER cancels the order, the SELLER will take the necessary steps to cancel the credit card receipt and refund the relevant amount to the BUYER's account within 7 days, and this transaction will be notified to the BUYER via electronic mail. The SELLER cannot be held responsible for delays caused by the bank in such cases.
  • 5.8: In the event that the delivered product is defective or damaged, necessary repairs or replacements shall be carried out within the warranty conditions. The product(s) must be returned to the SELLER within 7 days of receipt, and shipping costs will be borne by the SELLER. If the 7-day period has passed, the BUYER must deliver the product to the relevant service center.
  • 5.9: This agreement becomes valid after it is electronically approved by the buyer (after the membership process is completed) and delivered to nimagurme.com.

Article 6: RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from this agreement within seven (7) days of receiving the product subject to the agreement or from the person/organization indicated. To exercise the right of withdrawal, notification must be sent to the SELLER via fax or electronic mail within this period, and the product must be unused and its packaging undamaged in accordance with Article 7. If this right is exercised, it is mandatory to return the product with the shipping receipt and the original invoice. The SELLER will take the necessary steps to refund the product price to the BUYER's credit card account within 7 days, and the transaction will be communicated to the BUYER via electronic mail. The SELLER cannot be held responsible for delays caused by the bank. If the original invoice is not sent, value-added tax and other legal obligations, if any, will not be refunded. The shipping cost for returned products due to the right of withdrawal is borne by the BUYER. Additionally, the right of withdrawal cannot be exercised for non-returnable products, single-use products, copyable software and programs, perishable products, or those past their expiration date. The right of withdrawal for any software and programs, DVDs, VCDs, CDs, and cassettes, as well as computer and stationery supplies (such as toner, cartridges, ribbons), and cosmetic products can only be exercised if the product's packaging is unopened, intact, and the product has not been used.

Article 7: COMPETENT COURT

In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the jurisdiction of the BUYER or SELLER are authorized up to the value announced by the Ministry of Industry and Trade. If the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this agreement.

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